> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bulkflow.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to create a ‘Delete’ feed to remove data

# 1. Overview
Learn how to create a **‘Delete’ Feed** in BulkFlow to remove unwanted products, customers, or orders from your store. This feed type is best used for discontinuing products or cleaning up test data.

# 2. Requirements
Before creating a ‘Delete’ feed, make sure you have:
* A BulkFlow account with appropriate access rights.
* A list of identifiers (SKUs, Customer IDs, or Order IDs) that need to be deleted.
* Connected your Shopify store to BulkFlow.

# 3. How to Create a ‘Delete’ Feed
### **Step 1: Create a New Feed**
* From your BulkFlow Dashboard, click **Delete button**.
![](https://storage.crisp.chat/users/helpdesk/website/-/d/7/5/a/d75a04e726ca2800/image_juizt9.png =1000x418)
* Choose the entity type you want to remove (e.g., Products, Customers, Orders).
![](https://storage.crisp.chat/users/helpdesk/website/-/d/7/5/a/d75a04e726ca2800/image_ngsbuq.png =1000x428)
### **Step 2: Upload Your File**
* Upload a simple file with just the identifiers (e.g., SKUs for products) that need to be removed.
* Only the identifier column is required. Ensure the file is formatted correctly.
* You will receive this message when your file is accepted ready to process.
![](https://storage.crisp.chat/users/helpdesk/website/-/d/7/5/a/d75a04e726ca2800/bulkflowusage-docs_12fz0dg.png =1000x562)
### **Step 3: Field Mapping**
* Map the identifier field (e.g., **SKU**) to ensure the correct items are matched and deleted.
* Confirm your deletion settings.
![](https://storage.crisp.chat/users/helpdesk/website/-/d/7/5/a/d75a04e726ca2800/bulkflowusage-docs-1_90ykmg.png =1000x562)
### **Step 4: Processing**
* The system verifies each item exists in the store. You can cancel or pause this process by clicking the 'Cancel' or 'Pause' buttons.
![](https://storage.crisp.chat/users/helpdesk/website/-/d/7/5/a/d75a04e726ca2800/screenshot-2025-08-02-105131_135y5s9.png =1000x485)
* Matching items will be removed from your store.
### **Step 5: Completion**
* A summary of the deleted items will be displayed once the process is complete.
* Any errors or unmatched identifiers will be shown for review.

# 4. Tips
* Matching items are permanently removed.
* Deletions cannot be undone.
* Double-check your SKU list before uploading to avoid accidental deletions.

# 5. FAQs
1. **Can I delete orders or customers?**
 Yes. You can delete orders and customers by providing their IDs in the file.
2. **Can I undo a deletion?**
 No. Deletions are permanent and cannot be undone.
3. **What happens if the SKU is not found?**
 If an SKU doesn’t match any product in your store, it will be shown as an error.

# 6. Related Guides
* How to Map Your Fields for Deletion
* Troubleshooting Deletion Feeds